CodeSpark AI
Production Support & Monitoring
Ages 18+
10 Weeks
Difficulty: Intermediate ⭐⭐○○

Production Support & Monitoring

Master production support! Learn incident management, log analysis, alerting, root cause analysis, and automation. Essential for tech support and operations roles.

Overview

Master production support! Learn incident management, log analysis, alerting, root cause analysis, and automation. Essential for tech support and operations roles.

What You'll Build

  • Handle production incidents
  • Read and analyze logs
  • Automate monitoring
  • Career-ready operations skills

What You'll Learn

Real-world scenarios
Industry tools
Automation focus
Career-ready skills

Curriculum

Week 1-2

Incident Management

  • Incident lifecycle
  • Ticketing systems
  • Communication
Week 3-5

Log Analysis

  • Log formats
  • Debugging
  • Root cause analysis
Week 6-8

Monitoring & Alerts

  • Alerting systems
  • Metrics
  • Dashboards
Week 9-10

Automation & Scripting

  • Automation basics
  • Scripting for support
  • Real projects
Note: Detailed curriculum content will be available soon. This is a placeholder overview of the topics covered.

Frequently Asked Questions

Course Details

Requirements

  • Laptop required
  • Internet connection
  • Course 9 recommended OR basic scripting knowledge
Difficulty Level
⭐⭐○○
Intermediate